Service agreement / MSA
The B2B service agreement
your buyer will actually sign
Master Services Agreements with built-in Statement of Work support. Tiered liability, IP, confidentiality, dispute resolution — drafted in plain English, ready to eSign.
Who it's for
Built for the people who actually use it
Agencies & studios
One MSA per client, then SOWs per project — no more renegotiating boilerplate.
B2B SaaS & consultancies
Procurement-friendly terms that pass legal review faster.
Anyone with repeat clients
Recurring engagements with the same buyer? Lock in terms once.
What's in the contract
Every clause you actually need
Drafted in plain English by AI, jurisdiction-aware, editable line-by-line. No legalese unless you want it.
Services & SOW framework
Defines how individual SOWs slot into the MSA's master terms.
Fees, invoicing & payment terms
Net-30/45/60, invoicing cadence, late payment interest.
IP ownership & licences
Pre-existing IP carve-outs plus assignment or licence of work product.
Confidentiality (mutual NDA)
Built-in mutual confidentiality — no separate NDA needed.
Tiered limitation of liability
Standard B2B liability cap with the usual fraud/IP carve-outs.
Indemnities
Mutual IP infringement indemnity, plus optional data breach indemnity.
Term & termination
Initial term, auto-renewal, termination for convenience and cause.
Data protection (GDPR)
DPA-ready clauses where personal data is processed.
Governing law & dispute resolution
Choice of law, jurisdiction, and optional arbitration.
How it works
From blank page to signed PDF in 3 steps
Describe in plain English
Tell SigningVault who's involved and what you're agreeing. The AI drafts the right contract with the right clauses.
Tweak in seconds
Edit any line, swap clauses, change jurisdiction. Add signature fields with a click.
Send & sign
Recipients get a private signing link by email. They sign in-browser — no account, no app. You both get the sealed PDF.
Procurement-grade terms, electronically executed
SigningVault's Master Services Agreement is drafted to pass standard procurement and legal review at SMEs and mid-market enterprises. The terms follow widely-accepted B2B norms (commercial liability caps, mutual IP indemnity, GDPR-compliant data processing) so your buyer's legal team has nothing surprising to flag.
Both the MSA and any subsequent SOWs are signed under UK & EU eIDAS, the US ESIGN Act, and UETA, with a tamper-evident audit trail attached to each.
- Procurement-friendly default terms
- MSA + SOW pattern supported
- GDPR DPA clauses where needed
- Tiered liability with standard carve-outs
FAQ
Common questions
What is a Master Services Agreement (MSA)?+
An MSA is the umbrella contract between two businesses that sets out the standard commercial terms — payment, IP, liability, confidentiality, dispute resolution. Specific projects are then ordered under the MSA via Statements of Work (SOWs), which only need to cover scope and price.
When should I use an MSA vs a one-off service agreement?+
Use an MSA when you expect multiple engagements with the same client — it removes the need to renegotiate boilerplate every time. Use a one-off service agreement for a single project with no expected follow-on.
Can SigningVault generate Statements of Work too?+
Yes. Once your MSA is in place, you can draft and send SOWs that reference the MSA's terms — both signed electronically with the same legal standing.
Are MSAs legally binding when signed electronically?+
Yes. MSAs and SOWs signed via SigningVault qualify as Simple Electronic Signatures under UK & EU eIDAS, the US ESIGN Act, and UETA — the standard for commercial B2B contracts.
What about limitation of liability?+
SigningVault's MSA includes a tiered liability cap (typically a multiple of fees paid in the prior 12 months) with carve-outs for fraud, willful misconduct, IP infringement and confidentiality breach — the standard B2B framework.
More contract types
Whatever you need to sign
Sales contract
Selling goods or one-off services? Use a sales contract.
Freelance contract
Solo contractor doing project work? Start here.
NDA generator
Standalone NDA before signing the MSA.
Contractor agreement
IR35-aware contractor agreement for individuals.
All eSignature features
How B2B eSignatures work and stand up legally.
AI contract drafting
How the AI tailors clauses to your industry.
Draft yours in under 60 seconds
No credit card. No templates to wade through. Just describe the agreement and SigningVault writes it.